Saturday, October 31, 2009
Half Days and Scalding Hot Tea
I served a young couple with a baby earlier this week and at some point I realized that everyone was making a huge fuss over the baby....except me. The manager/cashier came over to look at him, other customers /got up/ from their tables to come coo too, but I just went about my duties as if the infantile human wasn't even there. I couldn't even consciously make myself acknowledge or be interested in this baby--I /tried/ and I couldn't. No worries--I don't plan on having children, though I actually manage to look after them pretty decently. But I can't help but wonder what's up with that. Why don't I see this magic in children that everyone else seems to be enchanted by? I guess I see it in the few that are actually a part of my life, but not every baby that's carried by.
There's been a lot of changes with staff going on this week--one busboy was fired, a new one was hired, and one server has just stopped showing up. Boy will the server that's away be surprised when she comes back on Monday.
Get this! Yesterday--meaning Thursday--I served a couple at the sushi bar who seemed to be having a rather stressful conversation. They stayed for quite a while--it took them like half an hour to sit down and after they stopped eating I stopped by every fifteen minutes or so for a while to see if they were finishing up...they weren't. So one of the other servers started eavesdropping, and the lady was insisting she wanted a divorce! Eventually she told me I better go take the check because the guy had stormed off! Fortunately, he only stormed off to the [alcohol] bar, and he came back after I delivered the check to the sushi bar. I think they decided they were going to try to work things out, but who knows...
Today ended up being really hectic because schools let out early. We do not have the kind of staff on hand at lunch to handle as many people as came in today--we even had to open a table that usually is only used during Sunday brunch! And a few things happened today that only made the shift all the more stressful--I nearly had an asthma attack or something. I was walking to my first table with a drink refill when, all of a sudden, I was overcome with the need to cough and I couldn't breath. I ran to the back of the restaurant--near the bathrooms, and coughed and wheezed and coughed and wheezed, eyes watering and face red. It sucked. I've still not been quite right all day after that. Scared the other server that was on shift, too. Shortly after that, I spilled scalding hot ocha (green tea) down my side while delivering it to my second table. Fortunately I had the kind of shirt that dries fairly quickly...unfortunately, it's also the kind of shirt that becomes quite transparent when wet. Fortunately--somehow--the tea seemed to bypass most of the fabric and hit my skin directly. It stung for quite a while, but I don't have a burn. Later on I delivered soup, sushi, and salad to a table before they told me that I hadn't even brought them their drinks yet! I felt awful. Aside from that, though, nothing really went terribly wrong--it was just a lot of rushing around and struggling to keep up with things, which all the customers could see and, thankfully, seemed to understand. They were all absolutely awesome and I really appreciated it! And I made almost $40! That's like brunch money right there, so I can't complain!
So yeah. I work tomorrow, obviously. Supposedly Halloween is always dead, but we'll see. I wish I could wear a costume...I'd go in my Shouta Shimon outfit (though I wouldn't want to get it dirty). It sucks. Halloween is the only holiday I actually like and I've done nothing for it the past couple of years. I guess it's becoming meaningless to me, too, now. But I'll leave it at that. I've got more work to do and I've killed my hands enough with all this typing. I might update tomorrow, I might not. Guess you'll have to wait and see! Thanks for reading!
Monday, October 26, 2009
Exhausted
That aside, I'm sure I'll sleep well after work tonight because I've barely slept the last two nights...and I'll probably get very little sleep during this coming week. I used my day off to work on a project--two and a half hours away--and I have to finish it this week.
/That/ aside, comments are broken! A good friend and follower pointed this out to me and I've been too busy to fix it so far. Hopefully I can land some freelance gigs very soon and get back to doing what I actually like doing...writing, drawing, and animating. Well...time to eat some food before I head off to serve some in a couple of hours!
Wednesday, October 21, 2009
Sick Server
As I mentioned in a previous post--I am sick. Not debilitatingly so, but I've got a cough and I'm congested with germ-riddled mucous. And you can hear it in my voice. Now, common sense (and food health and safety training) warrant that a sick server shouldn't work at all! Obviously my body is full enough of some sort of bacteria or virus that I'm having a symptomatic immune response--no matter how many times I wash my hands, bringing people things that they're going to consume is putting them at risk.
This bothers me. I'm not looking for an excuse to miss work--I need the money, after all. I don't want to make anyone sick, /especially/ customers. And what bothers me more is that my bosses don't seem to care. If I were running a restaurant I would not allow anyone who was sick to work. Period. I don't care if that means having to cover to slack myself! I don't understand how they can freak out about staff eating leftover food because of the possibility of catching something and passing it on, but they allow (and, from what I've heard, force) staff that is obviously sick to keep working!
What makes it worse is that it's flu season and H1N1 has already spread rapidly in this area. I don't have it, but it seems having anyone with a compromised immune system on shift is a bad idea. Almost everyone knows someone who has H1N1 around here, so the virus is definitely making the rounds.
I'm keeping myself loaded up on vitamin C to try to get over this, and I really don't think it's doing anything but slowing the progression down. At work I'm drinking tea, keeping cough drops on me, and washing my hands even more often than usual. Perhaps I should be more selfish in how I'm looking at this--at least I'm still able to make money, right? Right?! :: sighs :: Time to go serve food and, hopefully, not make anyone sick.
Monday, October 19, 2009
Sick and Tired
So let me try to catch up....I did work a double on Friday. Friday dinner was...um...I don't really remember. Saturday dinner was slow, but my pace got totally thrown off due to the fact that...um...I had a table with a lady who was waiting for the rest of her party and it took them like an hour to get there...by which time I had another table. So they all ended up ordering at almost the same time, and that is the /worst/ thing that can happen, because they're all needing the same things at just about the same time. And, of course, I had another table come in close to it being time for them to leave, so I ended up with three tables at once despite the fact that it was a slow night. I didn't screw up too terribly, but I /did/ make mistakes. It can be difficult to split one's attention between nineteen people spread across three tables. Oh, /that's/ right! On Friday night I had a party of fifteen!
I go back in for dinner tonight. Ngh...I'm getting a little bit sick of dinner shifts because they tend to creep by. And we all know what Monday means...I get almost no tables. So I expect a long, slow, boring night. Well, I've got some stuff to try to do before then, so I'm going to go now!
Friday, October 16, 2009
Back to the Routine
Today is Boss's Day, so we were expecting it to be exceptionally busy. Well...it was exceptionally slow even for a /normal/ Friday lunch, so I don't know what happened there. It started pouring near the end of the shift and three parties decided to come in right at two, of course, so we didn't get out early.
I didn't serve anyone who was like...flat out mean or rude or anything, but I definitely served some frustrating people. People who cut me off, people who ignored me when I was talking to them...but overall everyone was still nice.
I was only supposed to work lunch today, which I was looking forward to, but they penciled me in for tonight, so I'm working a double. Less than an hour before I have to be back, so I guess I'll leave it at that! Oh--by the way--I'm coming down with something. My throat is sore, so let's see what happens with that.
Tuesday, October 13, 2009
Sushi Betrayal, Haha
So I've not updated for the past couple of days--been pretty busy, but having a blast! Ate at two completely unrelated Wasabi restaurants in the past two days and both were great! I can't even remember everything we got...California Roll, of course, salmon Skin Roll, and Spicy Tuna Roll at the first one. At the second one we got Squid Salad, Edamame, Dynamite Roll, and Wasabi Roll. All fantastic stuff!
It's interesting seeing what a different experience it is eating at different places, especially considering the fact that these restaurants either didn't seem to have or simply just didn't reek of hibachi. The more you try different places the more you realize just how different menus, cooking style, presentation, and everything else really differ.
I've quite enjoyed it!
Friday, October 9, 2009
The List of Fate
Now supposedly the list is based on cleaning, but there is definitely more to it. I'd say part of it may be how you clean, yes, but seniority, timeliness, attitude, and probably tips and customer interaction also play a big part.
Now, regarding my place. I guess I can't be upset about where I tend to hover, but I actually feel guilty about it a lot of the time. Sometimes I'm the first server in the rotation--I was told to help out and have the new server that was with us last week follow me one day. That was very strange considering someone who has worked there longer than me was on shift. But--again--I shouldn't and can't complain, so I won't. All I can do is continue to try to do a good job.
I really shouldn't be up this late, so I'm going to leave it at this. Hope everyone is sleeping well!
Wednesday, October 7, 2009
Late Update and I'm Not Working!
As far as yesterday went, I worked a double and ended up making out better at lunch than at dinner--so surprise there. It was a Tuesday after all. I feel like I say stuff like that a lot and it's kind of bugging me. Anyhow, work was fairly uneventful. Everything flowed pretty well. There were a couple of spurts of time when a lot of people showed up all at once, but it was never anything unmanageable, so that was cool. I bid one of the first families that I actually served and talked with farewell as it's time for them to move as they'd mentioned to me before. I'm sad I only got to see them twice, but at least I did get to see them twice!
Makanai was awesome /twice/ yesterday, too. The main sushi chef was off becuase the one that usually relieves him once a week was in Japan and just got back Monday night, so he came in Tuesday instead of Monday. Sushi for lunch and a tasty bowl of raw yumminess for dinner! /And/ I got some sushi rice to take home.
The last couple of days have been unbelievably slow, but I guess I'll be getting a break from the monotony...Oh! The newest server quit already, so I wonder if there will be another new person there when I get back. And forgive me--I know my min dis kind of all over the place, but I'm running off of very little sleep! Maybe eight hours total for the past three days? I guess I should be thankful for having had at least that much.
Well I've got some other things to do so I'm going to leave this as is. Good day all! Look for something intersting soon!
Monday, October 5, 2009
Another Pitiful Monday
It's late and I don't want to really talk about tonight, I just felt this overwhelming obligation to update so...yeah. Slow shifts suck. And when they fall on Mondays they suck twice.
Creative Failure
But I don't want to focus on that today. Today I want to offer some sort of serving-inspired creative musings. Poetry? Prose? Who knows. I'm just going to type and see what my brain spews forth.
Brain failure. Never mind.
Saturday, October 3, 2009
Yay, Money!
We ended up closing really late tonight. Shortly before we closed two almost full tables came in--one of which included the Slowsky's. So we didn't get out of the place until almost eleven. But no worries, because I came out with over seventy dollars in tips /after/ payout! And I also got my paycheck, so yay! I didn't get to eat makanai tonight, though--there was beef in the fried rice, so I made mushrooms and pasta when I got home!
I'm off tomorrow, so now it's sleep time, yahoo!
Because I'm Lame
I want to put a more creative spin on this blog very soon because I'm all about the creative non-fiction. I would also like to attract more readers, because I'm really trying to keep up with and put effort into this blog. It's one of the few things I'm doing these days simply because I want to, and I want to get as much out of it as I can. I know that just reading about my daily shifts isn't going to be interesting to anyone, though, so I guess I've got to start musing on how to make things more interesting!
I made twenty-something dollars yesterday--I completely forgot how much it was exactly--and I pick up my paycheck today! Work in a couple of hours, so expect an update tonight! Whoa...I suddenly got a craving for clear soup. Oh--I'm also agitated that the number of labels I can use keeps getting limited. I like over-labeling my blog, dangit! Let me do it if I want to!
Thursday, October 1, 2009
My Tongue Hurts
Ready to Keep on Going!
Makanai was an interesting dish--I think it's some part of a chicken...mixed with some various vegetables. Anyhow, it looks a little odd but tastes pretty good. I've got kind of a headache now and I go back to work soon so that's not cool. There will be four of us working tonight and while Thursdays tend to be dead...it's the first. For those of you who don't know the significance of that--Navy payday. So it's another coin toss. Made $23 at lunch today which is good for a Thursday lunch. I can't believe I've been working for over a month now...craziness. Well let me wrap things up early so I can take my time getting back to the restaurant! Good day!
What a Night
The night started off slow. We all were bored and thought it was going to stay slow. As soon as we got the call in for the party of eighteen the pace picked up and stayed up. That girl was diagnosed with cancer a few years ago and wanted to go to Koko's for her last birthday. Well as it turns out, she survived. And so she comes back on her birthday. The owners went a bought her a card and we all signed it and one of them even cried after we sang to her and whatnot. It was pretty awesome.
At the same time I had a birthday at my table and a few smaller tables coming and going. My table was completely awesome even though I burned some menus on the teppan table while taking their order! There were ten adults, five checks, five shares, and a number of alcoholic beverages. I managed to keep everything in order and when they left they all thanked me profusely and told me I'd done a wonderful job. I, of course, thanked them as well and told them how awesome they'd been. It was absolutely lovely.
There was a bit of time when the smaller tables had quite a wait due to the fact that there were larger tables being cooked for right before them, but the pace leveled back out after that and the one table I did have during that time period was totally cool. Closing proceeded smoothly after that and I ate makanai from lunch today that tasted absolutely amazing! It was a rice and chicken soup dish and I brought some home. It was /so/ good! And I ended up using all my checks and making close to twenty-nine dollars.
So I guess that's it. I work a double tomorrow, so I need to get some sleep already! Good night!
Tuesday, September 29, 2009
Shameful
He ordered a lot of sushi (and I had been told beforehand what a great customer he was) and couldn't finish it, so he told me he was done and when I asked if he wanted me to take it he said yes. I asked him if he was sure and he said yes again. I took it into the back and set it down--which is a story in itself--and when I brought their checks him and his friends asked me where it was. I told him it had been thrown out. He thought I was taking it to box it up?! We don't do that! We bring boxes to customers! He didn't ask me to box it up, he said he was done, so I assumed he meant just that. Well I felt completely awful so I tried to pay him back for at least half of it and he wouldn't let me. As it turns out, he left me a better tip than his friends did (and they ordered more sushi). He was very easy-going and our sushi chef said he would hook him up next time.
So--regarding the other half of the story--when untouched sushi is to be thrown out...staff often set it aside to eat. Well one of the owners caught someone doing this today and she went off about how if the Health Department knew about that they would be shut down. Apparently something about customers possibly being sick and then passing it on to us through their food and then us passing it on to someone else and so on and so forth. But honestly...I think the thick, hot, greasy air, cockroaches running a muck, trash bags that have been emptied but not changed for months, dirty toilets, dishes, sticky floors, and a number of other things should be more cause for concern than staff eating leftover sushi. But what do I know?
Worked with the new server again tonight. Things were already slow as Tuesdays tend to be, so there being four of us on shift only meant less money for everyone. Yay. She doesn't think she's going to work there for long, though. Being a bartender, she's used to making in a couple of days what we make in a couple of weeks and she finds the tip sharing policy appalling.
I also met a chef who used to work there and I guess is just starting back for a couple of days each week. He's cool. He asked me if I play basketball. I get that a lot--comments about looking athletic and especially like a basketball player. I was raised playing, though, so I guess it makes sense.
In other news, I'm absolutely adoring the weather today. It wasn't humid, it was sunny but not too hot, and this and last night it has actually been cool! I just want to be outside constantly! And I don't work until tomorrow evening, so hopefully the weather will stay nice and I'll get to enjoy it a bit. That's all for now. Oh! And I made $22 even in tips. Lame. Good night, everyone!
What an Odd Morning
Speaking of checks--or rather--speaking of what checks are all about--money--I have a little something I want to talk about this afternoon. Today while paying a check a customer gave me money to give to the chef. I handed it to the owner, told her it was meant to go to the chef, and she went back and handed it to him. That's fine. What bothers me is the fact that on top of that, he got almost half of whatever they tipped me as well because we are required to share regardless of whether they've already been tipped or not. This happens all the time. Chefs get tipped before they leave the table, the sushi chef has his own tip jar for people to put money in, and they still get a huge cut of the tips customers generally think are meant for us.
Now I do not hold any negative feelings against the chefs because they work hard and they do not make the policy. I do think the policy needs changing, though. Tips are generally for staff that interact with customers. If something has been cooked in the kitchen, I've delivered everything, and I bus the table, why do I have to share my tip with anyone? As servers we already make the least and we still have to pay the other staff regardless of whether they do their job or we end up doing it.
That may not have sounded like much of a rant, but I guess that's what it was. And it is currently over. I work a double today, so I'm going to try to spend a few minutes not thinking about the serving of Japanese cuisine. Thanks for reading.
New Server
I've been getting really bad about updating and I think the posts are getting way too boring (or maybe they always were boring). A new server started working last night. She's nice and seems very proactive. Of course she was being trained last night so she didn't get to do much herself, but I do believe she did more than I did on my first night (which was a crazy Saturday). She asks lots of questions and wants to get things done--good qualities!
Last night--being a Monday--was fairly slow, but it seems that the one older cashier who works once a week still doesn't think I know how to do anything. She doesn't like giving me tables and at the end of the night she asked me if I was okay...if it was too many people or not. It was a Monday night--of course I was okay! I know she is just looking out for me. She wants to make sure I'm doing everything properly and am capable of doing everything properly which is good, but she's doing so from the point of view of someone who has only seen me work like four times when I've worked almost every single day since I was hired. I was hoping that the attention would be off of me since there was someone new working, but that wasn't the case and I still felt very self-conscious and uneasy last night. I think that's the one thing I don't like about Mondays.
Despite the fact that it was slow and I barely got any tables I /did/ get the Shirley Temple family, and they tip awesome, so I made almost $30. I've got to work a double today so I'd better start getting ready. I think I'm actually glad I work a double. Keeps me busy and gives me less time to think, which is exactly what I need right now.
Sunday, September 27, 2009
First Sunday Brunch!
Let me say. It was really scary at first. I was a bit overwhelmed as it is completely different from the usual lunch and dinner shifts and it is extremely fast-paced, but I got into the rhythm of things and I can understand now why people like that shift. It was crazy though--we ran out of Pibb, sweet tea twice, and glasses a number of times.
I made about forty dollars and I am now exhausted! But I've got other things to do so...no rest for now. I'm trying to think of some more types of posts I can make here aside from just the general day to day updates. My thoughts on serving? tipping? employer/employee relations? work environment? More about the things I have a tendency to screw up? I'm curious to know what everyone would be the most interested in reading, but I don't expect anyone to actually comment. I would definitely appreciate it if anyone did, though!
As usual, thanks for reading!
Saturday, September 26, 2009
There Goes My Day Off!
Friday morning was a drastic improvement over Thursday and to make up for the less than great tips I've been getting...I'm working my first brunch tomorrow! So no day off, but I'm looking forward to the shift! That being said I'm going to keep it short and try to get back on track tomorrow. Thanks for reading!
Wednesday, September 23, 2009
Ramp It Up!
I broke down and ate makanai again tonight...it was fried rice. I hope I don't regret it. And the soup has smelled weird the past few days...it tastes different, too. And I wonder why I'm almost always last to finish all my chores...
I might be dining at work tomorrow and I only work dinner, so there will be at least one update!
Unusually Slow
Tuesday, September 22, 2009
A Smooth Night
An Undesired Milestone
I was called over to the table by a woman who has been coming in a lot lately to tell the guy she was with how often she's been here the past week. She's becoming a regular, haha! Her son wasn't with her today, but he's absolutely adorable. He's afraid of the fire, so when the chefs light up the table he sits against the wall until it dies down.
Aside from being faced with my biggest screw up yet first thing, today went pretty well. It was slow, but steadily so, so I always had something to do. I had the last table, but still managed to get everything ready for dinner in a timely manner. Speaking of which, I'm covering someone tonight, so I'll be working a double today. They seemed so relieved that I could.
That's all for now! I've got a few things to take care of before I head back out, so I'll update later! Take a look at today's JapanesePod lesson--I think you'll find it appropriate for inclusion.
Monday, September 21, 2009
Where'd the Weekend Go?
Today got off to a really awesome start. My first table was a mother and daughter who had never eaten before--they were both beautiful and incredibly sweet (names excluded to protect the identities of the awesome). The mother welcomed conversation--she told us about the guy who apparently decapitated that robber with a samurai sword, which prompted us finding out that one of our co-workers' old neighbors back when she was a kid overseas killed his neighbor over having an affair with his wife--and seemed very happy with the service and the experience and her daughter was an absolute cutie pie--she gave me a hug when they left! They promised to come see me again and said they're going to tell all their friends. That absolutely made my night and no matter what happened after that, nothing was going to kill my mood.
Fortunately, nothing bad happened. All my parties were at the very least polite and most of them were downright awesome. I'm pretty sure a couple were trying to slip me tips to pocket, but I was being watched like a hawk by tonight's cashier and...well...I don't want to break the rules, even if they had already tipped the chef.
And even though I said I'm going to try to stop, I ate makanai tonight! It was chicken with vegetables and it was so good! On top of that we were given raw fish! And on top of that my mom wanted me to buy sushi /and/ they gave me sushi rice with it! How I managed to not stuff myself is beyond me.
That being said, I made like...twenty-three dollars tonight, so I can't complain. Mondays are slow. I'm just happy I got to serve some awesome people and I didn't do anything to get yelled at for. I was the last server out the door tonight--since I had the last table it took me a lot longer to finish my chores. I think the exterminators came tonight, too. That was interesting--they put plastic all over everything and then sprayed everywhere. I didn't think they could do that sort of thing while people are there, but maybe that's why they came in while we were closing. They again, I just assume they were exterminators. I don't really know.
That's all for tonight! I work in the morning, so I'll update tomorrow...at some point...
Saturday, September 19, 2009
Not Much to Say
Ah--apparently it's a good thing I didn't work last night, though--people got yelled at. And, as it turns out, the free kid's meals are still causing problems.
Friday, September 18, 2009
No Double Today
So today was pretty steady--as a Friday lunch is expected to be. Things weren't really exceptionally busy it's just that tables were assigned awkwardly, so there was lots of running around going on with the two of us! And the server that I was working with--the one that trained me and stuff--I served her family today! Her husband left me an awesome tip.
And I made like...twenty-one to twenty-three dollars or something. Better than the rest of this week's lunches...and last night's dinner...
I really felt like I pulled my weight today, too! I was able to identify and complete tasks that needed to be tended to without being told and I think that it helped the shift run smoother so I was happy about that. I felt like I contributed. I don't feel like typing anymore. Good night, all!
Thursday, September 17, 2009
And the Pace Slowed to a Crawl
Needless to say, nothing interesting happened. We closed early. We finished closing procedures quickly. Makanai was awesome! Fried rice! A special, beef-free bowl was made for me again. Oh--I remembered that I screwed something up with one party. They wanted miso soup for the little girl and I accidentally gave them all clear soup. I didn't realize it until well after they had left. Why is it that I always feel extreme guilt in situations like that? It sucks.
Anyhow, I made like ten dollars in tips--the most anyone made was thirteen. I work in the morning, so I'm going to keep this short. Good night, all!
Another Slow Shift
I'm considering going back in a little early later to help the server that comes in to prepare for dinner, but we'll see. I suppose that's all for now!
Wednesday, September 16, 2009
Tonight Kinda Sucked
The rules for the free kids' meals are all weird and kind of annoying everyone because it makes getting the checks right more complicated. When the promotion was first started we were told it couldn't be combined with a share. When it was changed we were told they also had to order sushi with each adult meal to qualify. Well today not only did they decide to let someone do an appetizer instead of sushi but they told me that I had the rule about the share completely wrong. So after taking a few minutes to explain it...I still don't understand it.
The family left really pissed, apparently (I'll bet anything it was just the mom--she was the only rude one all night, going on about nothing good happening on her apparent birthday and nothing being free), and were caught before leaving to be given a gift certificate for my supposed mistake. Keep in mind that I had my check looked over twice by one of the owners before delivering it. So they need to get their rules straight.
That aside, it was a steady to busy night. Wednesday's tend to be like that and then things slow back down on Thursday. I'm convinced it's the "hump day" effect. I had birthdays at my tables for the first time (only one of which was actually mentioned to me) and that table was actually really awesome. Though dinner wasn't insanely busy, lunch was, so we actually ran out of soup during dinner! They had to make more!
Shortly after we opened one of the cooks had made this sweet soup with corn and what look like tiny bobas in it. It was really hot--in temperature--and super sweet. I could only handle one bowl, but I brought some home. Makanai was leftover lunch vegetables and chicken! Chicken, finally! The silly cook tried to tell me it was "Japanese beef!" He's always lying to me. Closing went pretty smoothly. I used six checks I think, and I brought home $34.34 out of the $70+ I made in tips. Best I've done all week. I've used too much spending money this week, so I'm going to be more strict with what I make for the rest of the week!
That's all for now. I work doubles for the next two days, so I should get some sleep!
Is It Betrayal?!
Barely Better Than Monday Night
Anyhow, yesterday started out /really/ slow, but it steadied out a little. It was still on the slow side but I did end up making more than I had the night before, which was good--made nineteen dollars and some change.
It was a fairly relaxed shift--nothing big really happened. Makanai was good--leftover dinner and lunch veggies for me. I'm glad everyone realizes that I don't eat beef and shrimp, haha. I've eaten a lot of Japanese food this week...ate at my restaurant twice and at another last night after seeing Battle Royale at UNF. I work dinner tonight so...I'll probably update at some point during tomorrow technically. And I keep saying I'm going to Utter while I'm out and never do!
Monday, September 14, 2009
A Slow Monday
Everyone was really focused on football at the restaurant and that might actually have been why it was so slow--everyone watching the game at home. That...and...well...it's a Monday. So I ended up only making like seventeen dollars and some change in tips. Whoop-dee-doo.
Makanai today was leftover tempura fried sushi from yesterday's brunch along with a little leftover raw fish from the sushi bar today. Since things were so slow we got around to closing procedures early and were able to get out just after ten.
After work the three of us servers that were on shift talked outside for a while, which was nice--it's the first time I've done that. I work tomorrow's lunch shift, though, so it's time that I got some rest since I have to get up in like...less than seven hours. Good night, all!
Sunday, September 13, 2009
Frequent Eff Ups
money saved to give our server a good tip.
I noticed that this week I didn't so much mess up repeatedly on the same things over and over again, rather messed up on more of a range of things because I experienced more hectic situations. I had my first time waiting really large tables and dealing with parties coming in at different times. There were several times where I was unable to bid my party good evening because I was running around so much. I think I am using my trips more efficiently now, though. It just seems that there's always either dead time or a rush--rarely a happy medium. So here's for the list:
- Straws and chopsticks: I still forget to offer these a lot, though not as much as last week.
- Clearing tables: I really didn't forget to do this much this week--mainly just when I was really running in several directions.
- Giving pens with checks: Apparently I think the bill comes with a built-in pen to sign receipts with or something. And I've finally managed to lose most of my pens.
- Drinks: This is actually new from last week. No, this didn't even happen remotely frequently but a few times (when I had ten-eleven person tables with the party entering at various points) I'd think I had gotten all the drinks and I hadn't done so. I also ordered the wrong drink from the bar twice but caught myself before I actually took it...it had been opened though.
- Forgetting salads: This happened once.
- Forgetting steamed rice: Because I'm supposed to bring it when the chef comes out. Hard to remember when I don't have it written down (it's on the chef's ticket but not usually mine) and it's busy.
Saturday, September 12, 2009
Tonight Rocked!
I learned a bit more about where everyone is fun and love the amount of diversity amongst the staff. It has been decided that I'm too skinny because I don't eat enough meat and the fact that I don't eat much seems to be of constant interest. Then later I was called muscular--much preferred. Not as true as I'd like it to be, but much preferred. I am frequently being challenged on the Rubik's Cube, but I only had the time to solve it once or twice at work today.
Regarding diversity, seems quite a few people assumed I wasn't American. No shocker. I get that all the time and considering that I'm not terribly fond of my own country and its ways I don't mind it at all. What else...oh! I got knocked back down the list. Not to the bottom, but like...three spots down or so. I'm totally fine with that because I shouldn't have been so close to the top to begin with! I'm new for crying out loud! Keep the more experienced servers ahead of me! Supposedly the owners do like me, though.
There also seemed to be kind of a queer motif at table 7 tonight. That amused me. So now I've been working for two weeks. I'm on my second timecard so I guess I'll get a paycheck next Friday. I made forty-three dollars in tips tonight--twice as much as last night. And I treated myself to ice cream after work! Now I'm lazing around and spending some quality time off my feet! I'm off tomorrow, so keep an eye out for me to review my most common mistakes from the past week! Good night, all!
Friday, September 11, 2009
Tonight Sucked
My hand still burns like crazy and I've got two more tiny cuts on it from who knows what. Makanai tonight was fried rice! I think the cooks realize now that I don't eat beef, and I've told them I don't eat shrimp either, but I don't mind picking it out. We're starting a new promotion--free kid's teppan dinner with each adult teppan dinner--and have a new sushi menu.
What else...my mom picked the van up from work so she had to come get me afterwards, but she was already there when I got off at like 2230. My feet hurt, my hands are dry, and they smell like bleach. I'm tired, so that's all for tonight.
MY HAND!!!
I ended up making 21.10 in tips after payout, so that was good. That's all my hand can take for right now. I'll update tonight!
Thursday, September 10, 2009
Interesting Conversation
During dinner there were four of us working. The busboy was late, but things were pretty dead. I had four tables, I think...two sushi and two teppan. I met more regulars and made another twenty-four dollars or so.
Took the Rubik's cube to work during dinner and managed to solve it a few times. I need to get faster. Things were slow, so there was a good deal of conversation at work. I got to know people a little bit better and shared a few laughs. I like my co-workers. Everyone worked together well tonight and we got out of the restaurant at ten!
Tomorrow's another double, so it's time for some sleep!
Wednesday, September 9, 2009
Finished "Early"
Tuesday, September 8, 2009
A Shocking Rush
I had my first time helping a regular for the second time and he happens to be one that makes a special order. I'm working hard to remember it. I met another regular and had some interesting custom meal requests today, so I was kept on my toes.
Needless to say I didn't really get to touch the cube today, haha. Well after getting off work I went to see the second showing of the Japanese film showings with one of my best friends at one of the nearby universities. It was amusing, but I'm really looking forward to next week--Battle Royale on the big screen!
All in all I made about twenty-three dollars in tips today after payout. I asked some questions regarding taxes and paychecks, but it slipped both of our minds and we never got around to it. I think I'm done now. Until tomorrow!
Monday, September 7, 2009
Labor Day Dinner
I finally bought a Rubik's Cube and took it to work with me. My notes must be messed up because I got really close to solving and then messed up multiple times. So yeah. I need to work on that so I'll have something to do during down time. Well...super down time. I have no clue who is working tomorrow. I only work lunch, so I have to be there in the morning. That being said, I should probably get to bed. I wish I could just knock myself up and wake up at work tomorrow. Like seriously.
Made just over twenty dollars in tips after payout today. Pretty alright for having had so few parties. Three of them had big checks though, which explains it.
Sunday, September 6, 2009
Frequent Eff Ups
- Checks: I've crossed and whited things out on at least one or two checks every single day. Fortunately--knock on wood--I haven't delivered any checks with mistakes on them.
- Forgetting to pick up menus: You'd think this one would be a no-brainer, but I can't tell you how many times I've left the menus with the customers.
- Chopsticks and straws: I have straws and chopsticks on my person at all times, yet constantly forget to offer them. I even consciously think about it as I'm getting drinks and /still/ forget once I get back to the table.
- Clearing/Closing tables: Once salads are delivered I'm supposed to close the table by clearing plates so that another party isn't sat there (because the chef ticket will already be out of my hands by this point). I'm getting better at remembering this but still forget sometimes.
- Delivering steamed rice: When someone orders steamed rice instead of fried, I bring it from the rice cooker in back. This is another thing I'm getting better at remembering. At the beginning of the week the chefs had to tell me every time. Then again, nobody had told me I was supposed to do it in the first place.
- Providing pens with the check: Self-explanatory. What the heck do I expect them to sign with, shrimp sauce? Then again, as much as some of them love that stuff they probably wouldn't mind.
On the topic of income, I've made probably around $150 in tips alone this week. I work dinner tomorrow--er...today, rather--and with it still technically being part of the holiday weekend there's no telling how it will go--things have been slow for the entire past week, though. But that's all I'm going to say for now so good night!
Saturday, September 5, 2009
I Survived Week One!
Slow shifts are bearable during lunch hours, but they drag on and on at dinner since it lasts so much longer. And things got off to a slow start, but it was a decent night. Oh! I forgot to mention last night that there were three birthdays! And there was one tonight! And there was one earlier this week. We sing the normal happy birthday song. I'm not sure if that's legal or not...
I guess I don't have a ton to say about tonight...I think I made fifty max in tips, so I must have only brought home around twenty. I didn't even count it to be honest. I was ready to get out of there. Just as I was excited last night to not have to get up early today (though I did anyhow), I'm excited about being off tomorrow! I enjoy the job, but my feet aren't used to this yet...they need some recovery time!
Alright. Bedtime. I've dragged this post out long enough!
First Friday: Part 2
Last night actually wasn't scary at all--it was actually pretty slow. I only had four tables and since they were all families, I only had four checks. All my parties were absolutely /awesome/! Amazing people, and I had an amazing conversation with the first family I served. Everyone was polite and nice and I had a great time helping them out.
There were five or six of us working last night--I met the last servers and busboy that I had yet to meet and I got to know everyone just a little bit better. We ended up not getting out of work until like 2230, though, because a couple of tables just sat and sat and sat after coming in /right/ before close.
Yesterday was payday apparently, but I don't know how all that works yet. I did pretty well on tips last night for having had only four parties--totaled out at over sixty dollars and kept about twenty-six (give or take) of that.
Even though it was slow last night it was lively with all of us working. I go in for dinner tonight at four and then I'm off tomorrow. To make today even better, my brother suddenly appeared out of nowhere, so I'll get to hang out with him for a couple of days before he goes back to school.
Well...it's time for me to start getting ready. Longest night of the week coming up!
Friday, September 4, 2009
First Friday: Part 1
Hm...I don't know if I have much to say about today, really. It didn't get very busy at all but it wasn't exactly dead, either. I had a few points where I had nothing to do and then points where I had three tables at once. How many did I have total? One, two...four? And five parties? I think? Something like that.
I've decided to /always/ double check my...checks...bills...whatever you want to call them because I've messed a ton up. Fortunately I've always caught it before taking them out. So if I just double check then I won't have to worry about it and it will put my mind at ease.
I've also noticed that I've been eating terribly since working here! If I'm only working dinner then I'll eat alright at home before I leave...cereal, my mom might make some oatmeal and eggs and stuff...but aside from that I've practically been living off of steamed rice and soup! And ice cream bars... So I'm making fish now to give myself some nourishment! It needs to hurry up, though...I go back to work in like half an hour...
Well...with that said then I'll be done for now! Got to fill my MP3 player up with some SoaD to listen to while waiting for the van to warm up tonight when it's time to come home. Sayonara!
Thursday, September 3, 2009
First Double: Part 2
I don't remember anything terribly interesting happening...I was given the schedule for the rest of the showings of the Japanese films, so hopefully I'll keep doing that each Tuesday. And all was well at work until it got time to close. One of the other servers seemed impatient with me because I was...you know...making sure things were actually done. Ugh. I really don't feel well, so I don't feel like going into too much more detail. Um...I think I made a total of over $50 in tips, so I came out with around $25 after payout. That's all for now. Another "double" tomorrow.
First Double: Part 1
I had two teppan tables and my first dining table today, totaling out to five checks. Customers, owners, and fellow staff have all been quite nice to me thus far and I'm slowly getting into the rhythm of things. I took on more tasks today and forgot fewer things. My one big mistake was completely screwing up one check but I fixed it before it was taking to the table. I met a regular family with a one month old baby, served a couple and their friend, and served a table of friends (two of whom were Japanese) in dining. It was my first time handling sushi and kitchen orders on my own and I didn't completely screw it up! One thing we did screw up at was leaving some of the used tables unset for closing too early so we had to set them back up, but nobody else ended up coming in.
During closing I found myself kind of doing everything alone at one point...the family member that was there yelled at the other two servers upon realizing that...I was hoping they'd come back from wherever they were so she wouldn't notice. But even though I was left to my own a bit more today it helped me get the hang of things better, so I didn't mind. I also tend to like doing things myself because then I know it's been done.
It wasn't too busy today, but it wasn't as terribly slow as it can apparently get. Oh! Before we officially opened we tried some funnel cake fries today! They were freaking awesome! And they had caramel drizzled over them! Mm...I want some more now that I'm thinking about it, but no! I shall settle with my onion soup and just eat some ice cream!
I experienced the difficult of having multiple tables at one time. So far I think I'd only really dealt with having multiple parties at the /same/ table. That's easy. Remembering to go back and forth and keeping track of which table needs what is challenging, but it definitely beats standing around eyeing your table to see if they need refills.
Hm...did anything else interesting happen today? I was asked if I'd gone to see Totoro and if I'd seen Ponyo yet, so that was a nice little discussion (always have love for the anime, especially when it's Miyazaki). So I guess that's really it. I've got to remember to clock out /before/ tipping out, and I made a lovely six dollars and some change after tipping out the chefs. Whoohoo. So I think that was...what...twelve or thirteen dollars total? Something like that.
So far I think I can honestly say that I like the job! But maybe that will change when I'm flooded with evil tables on a Friday night. Let's hope that doesn't happen! That's all for now!
Tuesday, September 1, 2009
My First Lunch Shift
Today's lunch was slow. I only went through three checks, but I got to meet one of the regulars and I did the sushi bar for the first time, so that was cool. I'm still being shown how to do things more efficiently and when it comes to lunch the pace really is quicker.
I feel like I got to know people a bit better today. One of the owners told me about an event happening at the university nearby that she thought would interest me because she knows I'm an animation major. The sushi chef talked to me about the animation business in Japan and one of the other chefs told me that his daughter goes to the same university I just graduated from. I haven't told anyone that I plan on applying for the JET Programme next month, but when it comes time for recommendations I'll hopefully still be in everyone's good graces.
Everyone has been pretty nice to me so far and I'm getting the hang of things. I still have a lot of things that I forget to do and I don't know all the routines by heart or anything, but the more I do it the better I'll get. And I'll be doing it plenty working six days a week with doubles on two of those days. I think the schedule changes every couple of weeks though, so we'll see.
I was mistaken for someone's daughter today. People often seem to think I'm either someone I'm not or related to someone I'm not. Probably because my ethnicity is so ambiguous looking that I've become generic. : /
Anyhow, I don't want to let this post drag on for too long. I've got to make myself some lunch! I would work tomorrow but I got off because I'm supposed to be doing something else, so I guess my next post will be Thursday after the first half of my first double!
My First Official Night
Last night was my first time officially working dinner at the Japanese restaurant I was hired at. Technically my first night was Saturday, but that was pretty much all training (and boy did it get scary). I and the other new server followed one of the top servers--the one who had been training us--one last time before being sent out on our own. We both made plenty of mistakes, but nothing too bad. One of the owning family members tried to take my table away as soon as she realized I was copying orders from the chef's ticket onto mine in the back...which is what I've seen almost everyone doing. So I started writing everything down at the table and she was very happy with the way the night turned out. Figuring out how to write things down in a timely manner, getting familiar with exactly what is offered (especially regarding alcohol and other things I've never ordered there), and knowing exactly the best way to approach all the customers is going to be the most challenging thing for me. My first really busy night "officially" working is going to be frightening, but hopefully I'll be ready for it. I've learned how to open for dinner and how to close both outside and kitchen, so I guess I've just got bathrooms and lunch opening/closing left to learn. That and a heck of a lot of practice. They feed us at the end of the shift (though I don't eat the beefy meal, opting for just soup and rice so far) and we tip out at the end of our shift, as well.
From what everyone has said the job is pretty easy once you get accustomed to everything and that the family (the owners) are the hardest part to deal with. At dinner they take 55% of our tips from us. That seems like a lot, but I know it's so the other staff can be tipped (chefs, busboys), so I'm fine with it. I came out with only about $15 last night. I know that this practice varies from place to place, That said, it's time to get ready to go to work, so I'll be posting about lunch after I get back.