Sunday, September 13, 2009

Frequent Eff Ups

Well it's Sunday! I was off, so that means it's time for me to list the things I constantly messed up on this week! I actually went to eat at the restaurant with my friends for the first time since I started working there, so that was cool. And I did get an employee discount, though I used the
money saved to give our server a good tip.

I noticed that this week I didn't so much mess up repeatedly on the same things over and over again, rather messed up on more of a range of things because I experienced more hectic situations. I had my first time waiting really large tables and dealing with parties coming in at different times. There were several times where I was unable to bid my party good evening because I was running around so much. I think I am using my trips more efficiently now, though. It just seems that there's always either dead time or a rush--rarely a happy medium. So here's for the list:

  • Straws and chopsticks: I still forget to offer these a lot, though not as much as last week.
  • Clearing tables: I really didn't forget to do this much this week--mainly just when I was really running in several directions.
  • Giving pens with checks: Apparently I think the bill comes with a built-in pen to sign receipts with or something. And I've finally managed to lose most of my pens.
  • Drinks: This is actually new from last week. No, this didn't even happen remotely frequently but a few times (when I had ten-eleven person tables with the party entering at various points) I'd think I had gotten all the drinks and I hadn't done so. I also ordered the wrong drink from the bar twice but caught myself before I actually took it...it had been opened though.
  • Forgetting salads: This happened once.
  • Forgetting steamed rice: Because I'm supposed to bring it when the chef comes out. Hard to remember when I don't have it written down (it's on the chef's ticket but not usually mine) and it's busy.
Seeing the theme here? Forgetting little things here and there. Some other things have gone wrong as well, but not everything that happens in the restaurant is under my control. So that's all for now. I go back in for work during tomorrow's dinner shift, so I'll update again then!

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